Shipping Policy
Last updated: October 26, 2026
Where We Ship
We currently ship to addresses within the United States.
Shipping Options
- Free Shipping: standard shipping at no charge.
- Express Shipping: $20.00, for faster delivery.
Available options and the final shipping cost are always shown at checkout before you pay.
Processing Time
Orders are usually prepared within 1 business day. Orders placed on weekends or holidays are processed the next business day. During new releases and busy periods, processing may take slightly longer; we will contact you if there is any delay.
Delivery Time
Most orders arrive within 3 to 7 business days after shipping. Delivery times are estimates provided by the carrier and are not guaranteed.
Packaging, Insurance and Signature
Every order is packed in crush-proof, tamper-evident packaging to protect sealed product in transit. High-value orders ship fully insured and may require an adult signature on delivery. Please make sure someone is available to receive the package.
Tracking Your Order
As soon as your order ships, you will receive a shipping confirmation email with your tracking number. You can also track your order here or check your account.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice a mistake, contact us right away; we can update the address only before the order ships.
Lost or Damaged Packages
If your tracking shows no movement for several days, or your package arrives damaged, contact us at support@elitegradecollectibles.shop with your order number. Damage must be reported within 48 hours of delivery with photos, as described in our Refund Policy. We will work with the carrier to resolve the issue.
